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Privacy Policy

Business Name: Tipsy Books

Address: 9 Grenville Street, Bideford, Devon, EX39 2EA

Email: info@tipsybooks.co.uk

 

Tipsy Books is committed to protecting and respecting your privacy.

 

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

1. Who We Are

 

Tipsy Books is the data controller responsible for your personal data.

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

Email: info@tipsybooks.co.uk

Address: 9 Grenville Street, Bideford, Devon, EX39 2EA

 

 

2. What Personal Data We Collect

 

We may collect and process the following personal data:

 

 

When You Make a Purchase (Online or In-Store)

 

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order details

  • Payment information (processed securely via third-party payment providers – we do not store full card details)

 

 

When You Book an Event

 

  • Name

  • Email address

  • Telephone number

  • Booking details

 

 

When You Join Our Book Club

 

  • Name

  • Contact details

  • Purchase history relating to book club

 

 

When You Contact Us

 

  • Name

  • Email address

  • Any information you provide in your enquiry

 

 

Automatically Collected Information

 

When you visit our website, we may collect:

 

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Usage data

 

This is typically collected via cookies and analytics tools (see Cookies section below).

 

 

3. How We Use Your Personal Data

 

We use your data to:

 

  • Process and fulfil orders

  • Manage payments and deliveries

  • Manage event bookings

  • Communicate with you about your order or booking

  • Respond to enquiries

  • Improve our website and services

  • Comply with legal obligations

 

We will only use your personal data where we have a lawful basis to do so.

 

 

4. Lawful Basis for Processing

 

Under UK GDPR, we rely on the following lawful bases:

 

  • Contract – To process your orders and bookings

  • Legal obligation – For accounting and tax records

  • Legitimate interests – To operate and improve our business

  • Consent – For marketing communications (where applicable)

 

You may withdraw consent at any time.

 

 

5. Marketing Communications

 

If you opt in to receive marketing communications, we may send you updates about:

 

  • New releases

  • Events

  • Book club information

  • Promotions

 

You can unsubscribe at any time by:

 

 

We do not sell or rent your personal data to third parties.

 

 

6. Sharing Your Data

 

We may share your data with trusted third parties where necessary to operate our business, including:

 

  • Payment processors

  • Delivery providers

  • Website hosting providers

  • Email marketing platforms (if applicable)

  • Accountants or professional advisers

 

All third parties are required to respect the security of your personal data and to process it lawfully.

 

 

7. Data Retention

 

We retain personal data only for as long as necessary to:

 

  • Fulfil the purposes it was collected for

  • Meet legal, tax, or accounting obligations

 

Typically, financial transaction records are retained for at least 6 years in line with UK tax law.

 

 

8. Data Security

 

We take appropriate technical and organisational measures to protect your personal data against:

 

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

 

Payment transactions are processed using secure encryption technology via third-party providers.

 

 

9. Your Rights

 

Under UK GDPR, you have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request transfer of your data (data portability)

  • Withdraw consent (where processing is based on consent)

 

To exercise any of these rights, please contact us at info@tipsybooks.co.uk.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

 

www.ico.org.uk

 

 

10. Cookies

 

Our website may use cookies to:

 

  • Improve functionality

  • Analyse website traffic

  • Enhance user experience

 

You can control cookie settings via your browser preferences.

 

If we use analytics or marketing cookies, a cookie banner will request your consent where required.

 

 

11. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

 

 

12. Children’s Data

 

Our website and services are not directed at children under 13. We do not knowingly collect personal data from children without parental consent.

 

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

 

14. Contact Us

 

If you have any questions about this Privacy Policy or your data, please contact:

 

Tipsy Books

9 Grenville Street

Bideford

Devon

EX39 2EA

 

Email: info@tipsybooks.co.uk

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